FAQs
Q1: What is the minimum order quantity (MOQ)?
Small orders are welcome. The minimum order quantity = 1 unit.
Q2: Can you provide samples for testing?
Yes, we can provide samples for testing before making a large purchase.
Q3: Do you offer OEM/ODM customization services?
Yes, we are a direct manufacturer and accept OEM & ODM orders for custom control modules and power solutions.
Q4: What is the warranty period for your products?
We provide a 12-month warranty and 24/7 after-sales service for our industrial power supply products.
Q5: Can you source other electronic components?
Yes. We can help you source any products or find suppliers in China, even for non-electronic components.
Q6: How can I request component replacements?
Our sales and FAE team can provide you with the most suitable and cost-effective replacement components based on your specific needs.